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"It should have taken a more cautious approach to representations it made about product availability and delivery time frames."More

“We’ve been expecting internet traffic to spike this Christmas, as people stay connected to friends and whānau using digital tools especially while the borders are closed, but this large growth is still mind-blowing."More

In the third quarter of 2020, New Zealand's Traditional PC market experienced a 24.4% year-on-year (YoY) growth in unit shipments, reaching nearly 228,000 units.More

The organisation turned to K2 Cloud to develop and launch a digital form process that automatically routes changes to one centralised expertise-based Flight Centre team.More

"Customers have been pleased with Infor for applying user feedback to application enhancements."More

"By integrating Expanse's attack surface management capabilities into Cortex after closing, we will be able to offer the first solution that combines the outside view of an organisation's attack surface with an inside view to proactively address all security threats."More

A greater use of AI assistance and a huge increase in mobile phone shopping is in store over the next year.More

"In 2020, the CX industry felt the need for thick data along with big data analytics."More

"The DEPA comes at a time of considerable disruption to international trade and supply chains due to COVID-19, yet that experience has shown the value of our digital economy and digital trade." More

New findings from Gartner show that 90% of HR leaders will allow employees to work remotely, even following the release of a COVID-19 vaccine. More

Using a VoC strategy focused on CX will enable service organisations to gain insights into customer motivations, impressions and experiences, leading to an improved bottom line, Gartner states.More

Retail, banking and technology sectors are driving the global holistic web protection market, according to new findings from Frost and Sullivan. More

"Attackers prefer to use COVID-19 in their less targeted scamming attacks that focus on fake cures and donations."More

"It’s exciting to see our Sky Broadband project take shape as we roll out customer trials with the support of a great partner like Vocus."More

Security experts are warning consumers to watch for phishing attempts linked to vaccine news. More

 The PROS Connector for Real-Time Pricing for Magento Commerce gives retailers a competitive, real-time pricing advantage.More

According to a statement, the acquisition is designed to bring together their shared vision, technological strengths, and global presence, to accelerate both companies' long-term growth, global expansion and value creation strategy. More

JetStream will integrate its offerings with Microsoft to deliver new DR capabilities for Microsoft Azure VMware Solution, employing JetStream DR software along with Azure Blob Storage. More

The New Zealand inkjet printer market has grown 7% due to surge in remote working, according to new data from IDC’s Asia/Pacific Quarterly Hardcopy Peripherals (HCP) Tracker.More

The New Zealand Ministry of Health, the New Zealand Government's principal advisor on health and disability, completed the community-led Bluetooth contact tracing technology trial in Rotorua.More

EncompaaS, the cloud-based compliance platform, has appointed David Gould as chief customer officer, with an intention to boost the company’s global presence.More

Manual accounting is untenable in a post COVID-19 environment, according to new global research from accounting automation software company BlackLine.More

More than ever before, organisations are looking to build platforms with greater resilience and faster deployment capabilities."More

Bitcoin's epic bull run is backed by strong investor interest, according to new research from analyst firm GlobalData.More

Covid, cybersecurity and operating models were amongst the most searched terms by IT executives in 2020, according to the analyst firm.More

IT organisations are not prepared to meet the rapidly changing demands of network connectivity in handling data.More

"Legacy technology is an inhibitor to digital transformation."More

"COVID-19 has changed how we live, work, and celebrate in 2020, and like everything else this year, the holiday season doesn’t look the same.'More

Attackers did not spare clinics where COVID-19 patients were being treated or pharmaceutical sites where vaccine research was being conducted.More

"The current global pandemic has restrained the world, creating a perfect environment for cybercriminals to flourish."More